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Our Terms & Conditions for Items We Sell on Ebay

SWEDOS TERMS AND CONDITIONS [eBay Trading] These Terms and Conditions are specifically for our trading on eBay. In the following terms: “Swedos” is our Trading Name (see final paragraphs below), the Client (you) is the person who purchases or uses Swedos Products, or items we sell on eBay.

ORDER PREPARATION: All items we sell on Ebay are prepared ready to post. The items sold on Ebay are listed on an individual basis, are sourced from various suppliers or are second-hand "used" items that have been prepared and packed by Swedos for sale. Each listing includes full details. Orders are only prepared on our working days, which are Monday – Saturday excluding Public or Bank Holidays.

PACKAGING AND DISPATCH: We usually deliver to addresses in the United Kingdom (excluding the Channel Islands) as standard, although some items can be shipped worldwide. Please see individual listings for details.

Usually items are sent by Royal Mail First Class Post, in protective envelopes or containers that are equivalent to "Large Letter" or “Small Packet” size for postage calculation. International orders are dispatched using Royal Mail Airmail Small Packet Service.

If items are offered for “local pick-up”, no postage fees apply.

Items sold by “auction format” will only be dispatched after the auction has ended and the winning bidder has been notified.

Items sold by the “Buy It Now” option may be purchased at any time, and will be dispatched as soon as payment is received and cleared.

It may also be possible to purchase a “Buy It Now” item by making a “Best Offer” that is lower than the stated price, and these transactions may be automatically accepted or declined. If you have made an offer it may be necessary to wait for Us to confirm whether or not the offer has been accepted.

Proof of posting is obtained by Swedos before any item is sent. This means that items sold during weekends will be dispatched on the following Monday (or Tuesday following a Bank Holiday.)

ESTIMATED DELIVERY TIMES AFTER DISPATCH: Royal Mail quotes that First Class delivery takes about 1-2 days, however it is probably best to allow 3-5 days. Delivery times will vary according to the final destination.

PRICES AND DELIVERY CHARGES: Our prices and delivery charges are published with each item listed. Standard eBay rules apply. We do our best to keep our charges for postage and packing competitive, based on Royal Mail standard rates for size and weight, and where possible offer a combined discount for multiple purchases.

Some items may include free delivery. If more than one item is ordered and one item has Free Delivery only the postage costs for the chargeable item will be applied. Please contact us by eBay Messaging, email or telephone if you have any queries. We communicate in English at all times.

PAYMENT OPTIONS: Payment for our items listed on eBay is currently only available through PayPal. We believe this gives our customers the greatest flexibility and security. All payments are receipted when an order is dispatched.

REFUNDS, REPLACEMENTS & CANCELLATIONS: We expect that you will be entirely satisfied and pleased with our products and the standard of service provided, but we understand that there may occasionally be problems, or indeed disappointments. If you are not happy with something please contact us WITHIN 14 DAYS of receiving your items. If items you purchased are damaged we may, at Our discretion, provide a replacement, or if our products or items sold are not to your satisfaction, and are returned to us in their original packaging in a saleable condition, we will provide a full refund (usually excluding return postage costs - see below.)

Some items may be listed stating that returns are NOT accepted. If this is the case and you have purchased an item that cannot be returned, and you are unhappy with your purchase, please contact us within 14 days of receipt, and we may, at Our discretion, issue a partial refund. Our decision at the time will be final.

Please note that usually clients (you) are responsible for return postage charges*, which cannot be refunded. (We recommend that you obtain Proof of Posting when returning items to us, as we cannot issue refunds or replacements until the original items are back in our possession.) If refunds are due they will be paid by PayPal Refund. * However if you have received an item from us that is faulty, please inform us and return the item to us within fourteen days, and we will issue a full refund including return postage costs within 14 days of receipt of the returned item.

In accordance with UK Law and the European Consumer Rights Directive you also have a “cooling off period” so if you have bought something from us and have changed your mind, simply return it to us (in its original packaging) within fourteen days of receipt to receive a full refund (excluding return postage costs.)

The refund/replacement terms above apply after dispatch. Orders may be cancelled by notifying us by email or telephone before you receive email or telephone confirmation that your order has been dispatched. The refund/replacement terms above apply after dispatch. If refunds are due they will be paid by cheque for orders originally received by post, or by PayPal Refund if ordered online.

PRIVACY POLICY: Swedos does not disclose clients’ information to anyone else, other than for delivery. We hold email addresses for future marketing of our products and services. The standard Privacy Policy on our Website applies.

BUSINESS PARTICULARS:  Mr G. C. Hardy, trading as See Tech More Clearly /Swedos from 66 Elder Road, Bere Regis, Wareham, Dorset, England.

We may review these terms and conditions from time to time, and revisions will be updated here.

It is your responsibility to check Our Full Terms and Conditions and this Trading Policy each time you buy something from us on Ebay.

Our Website (http://www.swedos.info) provides details of the complete range of products we offer along with our full Terms and Conditions and other Trading Policies.

DATE OF ISSUE: These Swedos Ebay Sales Terms & Conditions were issued 02 September 2017 and supersede all previous versions.


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